At Metabyte Marketing, we are committed to providing our customers with high-quality products and services. If you are not completely satisfied with your purchase, we offer a straightforward return policy to ensure your satisfaction..
Returns and Exchanges
Return Eligibility : You may return or exchange products purchased from Metabyte Marketing within 30 days of the purchase date To be eligible for a return or exchange, the product must be in its original condition, unused, and in its original packaging.
Proof of Purchase: To initiate a return or exchange, you must provide a valid proof of purchase, such as an order confirmation email or a receipt.
Returns Process: To return a product, please contact our customer support team at sales@metabytemarketing.com to obtain a Return Merchandise Authorization (RMA) number. This RMA number must be included with the returned item to facilitate processing.
Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
Refunds and Exchanges: Once we receive your returned item and inspect it, we will process your refund or exchange. Refunds will be issued to the original payment method, and exchanges will be sent to you promptly.
Non-Returnable Items
Certain items may not be eligible for return or exchange, including but not limited to: Customized or personalized products. Products that have been used or are not in their original condition. Digital products or services. Products outside the 30-day return window. Damaged or Defective Items
If you receive a damaged or defective product from Metabyte Marketing, please contact our customer support team immediately. We will work to resolve the issue promptly and provide you with a replacement or a refund, as applicable.
Cancellations
If you wish to cancel an order, please contact us as soon as possible. Orders can only be canceled before they have been shipped. Once an order has been shipped, our standard return policy applies.
Contact Us
If you have any questions or concerns about our return policy, please don't hesitate to contact our customer support team a
Phone : 8233629950
Email : sales@metabytemarketing.com
We are here to assist you and ensure your satisfaction with our products and services.
Metabyte Marketing reserves the right to update or modify this return policy at any time. Please check our website for the most up-to-date information.